Ready for Rescue guide

Philips HeartStart OnSite

Everything you need to keep your AED ready when it matters most. Find step-by-step guides for replacing pads and batteries, completing maintenance checks, and using your AED in an emergency.

Philips HeartStart OnSite

Checking Ready for Rescue Status

For Action First Aid customers, every HeartStart OnSite comes ready-to-rescue. The device is pre-installed in the carrying case and battery and pads are pre-installed in the device. Simply pull up the handle on the front of the AED to activate it.

Please note: The Philips HeartStart OnSite is one of the few AEDs that perform a daily self check. During this self test, the AED is checking for the presence and function of both the pads and the batteries.

Ready for Rescue Symbol

The Ready for Rescue symbol on The Philips HeartStart OnSite is located in the top right corner and will flash (green) once every 3 seconds to indicate ready status.

Battery Expiry

An important detail to note is that there is an ‘Install Before Date’ on the battery. This date indicates the date that you must install the battery in the device by – this is not the expiry date. Once you install the battery, mark down this date, you now have 4 years from this install date before expiry.

Let us know the date that you install the battery and we will track this date for you.

Pad Expiry

The Pad expiry date is listed on the package. You will also notice a LOT number on the Philips HeartStart OnSite pads. We will track this number for you in the event that there is ever a recall. For customers who have a Pad with LOT number starting with ‘Y’ – these pads are likely already expired and will need to be replaced.

Serial Number

The serial numbers for the Philips HeartStart OnSite always start with the letter A followed by 2 digits (year of manufacturing), followed by a letter (A-L) to represent the manufacturing month.

e.g.: A20L-03190
This AED was manufactured in Dec 2020.

Video Resources

Philips HeartStart OnSite AED | CPR/AED Training

Training video for use on adults and children using the Philips HeartStart OnSite AED.

Monthly Maintenance Check for a Philips HeartStart OnSite AED

Checking your automated external defibrillator (AED) monthly is essential for giving someone the chance to save a life. In this video, we walk you through how to check that your Philips HeartStart OnSite AED will be ready to use if sudden cardiac arrest (SCA) strikes. We will show you how to check the ‘ready for rescue’ symbol, ensure your pads and batteries are in good working order, and that you have an AED First Aid Response Kit attached and complete.

Philips Onsite AED Pad Replacement

How to replace the pads in your Philips Onsite Defibrillator (AED)

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READY FOR ACTION

Smarter AED Tracking

Ready for Action makes it easy to keep your AED rescue-ready. Track your device, complete routine checks, receive automatic expiry alerts and access helpful support from one simple platform. More advanced tools are available for organizations managing multiple AEDs, training records and other life-saving products.

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AED Readiness at a Glance

See your AED status, pad and battery expiry dates, location and more from one simple dashboard.

Automatic Expiry Alerts

Get reminders before AED pads or batteries expire, so you know when it's time to replace them.

Easy Maintenance Checks

Complete routine AED checks in seconds and keep a record of inspections and device readiness.

Support When It Matters

Full support with AED troubleshooting, post-event guidance and helpful educational videos.